Total Peace of Mind
Maintenance Packages & SLA
A maintenance plan is based on the existing systems and site condition. The proposal states visit frequency, work scope, spare parts and response terms before agreement
Why is a Maintenance Contract Essential?
- Organize preventive checks for covered systems
- Record service requests and work performed
- Clarify maintenance and spare-parts responsibilities
- Define visit schedules and response terms in the contract
Choose the Right Plan for Your Facility
Flexible solutions for every sector, from small offices to large hospitality and industrial complexes
Basic (Secure)
Based on Facility Size
A base maintenance scope defined after reviewing the systems and their condition
- Preventive visit frequency is stated in the proposal and contract
- Response time is stated in the service agreement
- Software updates if included in the contract scope
- Record the work performed during each covered visit
- Support channels and hours are stated in the contract
Recommended
Advanced (Pro)
Based on agreed scope
Additional visits and support based on the facility's systems and requirements
- Visit frequency is stated in the proposal and contract
- Response priority and timing are stated in the service agreement
- Included spare parts are listed in the proposal
- Account coordination is defined in the agreed scope
- Support channels and hours are stated in the contract
- Visit scheduling is coordinated for the facility
Elite (Comprehensive)
For Major Projects
An extended plan for sites with multiple systems and agreed responsibilities
- Visit schedule is based on site condition and contract
- Response terms are stated in the service agreement
- Included spare parts are listed in the proposal
- On-site engineer availability can be agreed for the project
- Reports cover visits and work included in the contract
- Equipment replacement terms are stated in the contract